1. *Authentication Issues*
   - *Common login problems*: Diagnosing errors like "Invalid credentials" and handling multi-factor authentication (MFA) issues.
   - *Password reset issues*: Troubleshooting self-service password resets (SSPR), password policies, and lockout settings.
   - *Session management*: Troubleshooting session timeouts and SSO-related problems.

2. *SSO and Federation Problems*
   - *SSO integration errors*: Common misconfigurations with SAML, OIDC, and WS-Federation.
   - *Troubleshooting SAML assertions*: Identifying issues with attributes, audience restrictions, and time-based token errors.
   - *OIDC flow issues*: Understanding and resolving errors in authorization code flow, token exchange, and refresh token handling.

3. *MFA and Security Features Troubleshooting*
   - *Push notifications and MFA device issues*: Troubleshooting issues with Okta Verify, SMS, or hardware tokens.
   - *Adaptive MFA problems*: Resolving incorrect policy triggering and failed step-up authentication.
   - *Security policies and trust zones*: Identifying issues related to network trust policies, IP whitelisting, and application-specific policies.